Press releases

The Money and Pensions Service launches Beta MoneyHelper site

The Money and Pensions Service (MaPS) has today released a Beta version of the MoneyHelper consumer website to share with stakeholders and partners, in the next exciting phase of its new consumer brand launch. MoneyHelper will deliver a single access service for people needing pensions and money guidance by consolidating the MaPS’ legacy brands: Money...
Press releases

The Money and Pensions Service announces its ‘MaPS Standards’

The Money and Pensions Service (MaPS) has announced the launch of its ‘MaPS Standards’.   The MaPS Standards have been developed by a wide range of subject matter experts. Through a considered and collaborative process, they set out the core principles for the effective delivery, quality and performance requirements of MaPS’ Debt Advice, Pensions Guidance and Money Guidance...
Financial wellbeing blog Uncategorised

The 3 D’s of Covid

What impact has Covid-19 had on financial wellbeing? Our head of insight Nick Watkins explores on how the pandemic has affected the UK Strategy for Financial Wellbeing goals for financial education, saving, credit use, debt advice and pensions. When we launched the UK Strategy for Financial Wellbeing in January 2020, we had no idea that the first Covid-19 cases would be detected in the...
Research Uncategorised

The impact of Covid-19 on financial wellbeing

The Money and Pensions Service (MaPS) launched the UK Strategy for Financial Wellbeing in January 2020. The months following the launch brought the coronavirus pandemic, which continues to have a historic impact on the UK economy and people’s personal finances. To help analyse the pandemic’s impact on UK financial wellbeing, MaPS reviewed existing evidence in five separate rapid evidence...
Financial wellbeing blog Uncategorised

Four ways MaPS helps customers with money and mental health problems

Money problems can cause mental health problems, and mental health problems can cause money problems. This Mental Health Awareness Week policy, insights and external engagement director Sarah Porretta shares four of the ways that the Money and Pensions Service (MaPS) helps customers caught in this spiral, and how your organisation can help us reach more people. Money and mental health...
Press releases Uncategorised

New £2.4m pilot for people in mental health crisis to help avoid spiralling debt

Pilot will help people in England access Mental Health Crisis Breathing SpaceIt will join up healthcare services with the debt advice sectorIt forms part of the £94.6m in debt advice funding from the Money and Pensions Service in 2021/22  The Money and Pensions Service (MaPS) has launched an innovative new pilot to help people in mental health crisis avoid worsening debt problems, as part...
Financial wellbeing blog Uncategorised

Debt advice budget update

This Debt Awareness Week, Craig Simmons, head of debt policy and strategy at the Money and Pensions Service (MaPS), provides an update on MaPS activity to drive forward better debt advice.  On the verge of a new financial year, organisations across the UK are no doubt deep in thought about their budgets for the year ahead. While entirely true for the debt advice...
Press releases

Money and Pensions Service reveals plans for a single consumer destination driving financial wellbeing

Money and Pensions Service reveals plans to launch a single offering for consumersMoneyHelper will replace legacy brands; Money Advice Service, The Pensions Advisory Service and Pension Wise    People across the UK will be empowered to manage their financial wellbeing with greater confidence and clarity throughout their lifetimes, when a holistic new consumer brand is launched by...
Research Uncategorised

Transforming debt relief order administration 

In 2019/20, the Money and Pensions Service (MaPS) ran a collaborative improvement project working with supply chain partners to transform the way MaPS – funded debt relief order (DRO) units process DRO applications.  In running this project, MaPS, alongside Citizens Advice and Citizens Advice County Durham, were able to: significantly improve customer satisfactionreduce the...
Press releases Uncategorised

Media comment: Buy Now Pay Later/Woolard Review

Following the publication of the Woolard Review: A review of change and innovation in the unsecured credit market, MaPS Chief Executive Caroline Siarkiewicz commented: “The proposals to bring Buy Now Pay Later under regulatory scrutiny would provide further protection for people to avoid the potentially harmful consequences of this form of borrowing which can result in people spiralling...
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