Covid-19 has had, and will continue to have, a major impact on our lives and those of our customers. As an organisation we want to try and understand how people’s financial lives are changing, and might change in the future, so that we and our partners can respond in the best way.
We have collated and analysed published data from the widest range of sources we could, to examine:
- what has happened to consumers’ personal finances (up to and including 8 May) as a result of Covid-19,
- an estimate of what the likely macro-economic impact is for the UK, and
- views on what the sector could do to respond.