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Media comment: Energy UK Vulnerability Commitment

The Money and Pensions Service (MaPS) has responded to the launch of Energy UK’s Vulnerability Commitment.

Craig Simmons, head of debt policy and strategy at the Money and Pensions Service said:

“When people are struggling to keep up payments on their energy bills they may be experiencing financial difficulties in other areas too, which is why it’s important that people know they can access free, independent debt advice. Energy UK’s Vulnerability Commitment means that energy firms can better identify vulnerable customers and direct them to debt advice or other support. As part of our UK Strategy for Financial Wellbeing, the Money and Pensions Service is bringing together organisations across many sectors to support people in vulnerable circumstances to access help for money issues and we are pleased to see firms taking up initiatives like this.”

-ENDS-   

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About the Money and Pensions Service   

The Money and Pensions Service (MaPS) is here to ensure every person feels more in control of their finances throughout their lives: from pocket money to pensions. When they are, communities are healthier, businesses are more prosperous, the economy benefits and individuals feel better off. MaPS delivers free and impartial money and pensions guidance to the public through the Money Advice Service, The Pensions Advisory Service and Pension Wise.

MaPS is working to make sure the whole of the UK understands that financial, physical and mental health are all deeply connected. MaPS’ role is to connect organisations with the shared purpose of achieving the five goals set out in the UK Strategy for Financial Wellbeing.

MaPS supports innovation so that everyone can use the most effective methods to help people feel more in control of their money, targeted to those most in need and inclusive of people from all backgrounds. MaPS is an arm’s-length body sponsored by the Department for Work and Pensions (DWP).

For further information visit www.maps.org.uk. Members of the public can get free guidance about their money and pensions via:

www.moneyadviceservice.org.uk / 0800 138 7777   

www.pensionsadvisoryservice.org.uk / 0800 011 3797  

www.pensionwise.gov.uk / 0800 138 3944 

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