Press releases

Almost two million Buy Now Pay Later customers are now using it for essential items, new research suggests. Over 10 million use BNPL and half have a bill they haven’t yet paid off. Half of those owe more than £100. BNPL is changing how people shop and rising prices have increased its usage. MaPS urges anyone who’s struggling to visit its MoneyHelper service. A survey of 2,507...

Nine in ten Pension Wise users say it provided the information they needed, according to new research from the Money and Pensions Service (MaPS). 90% of Pension Wise users say they’re well informed about their options for accessing their pension pots after an appointment or using its resources. Users are also much more likely to take financial actions than non-users. A third of...

The Money and Pensions Service (MaPS) has today published its annual Corporate Plan. The 2023/24 Corporate Plan covers the second year of MaPS’ first ever three-year Corporate Strategy. It outlines five priority themes which will help MaPS deliver its core services to millions of people, so they get the guidance and advice they need on money, debt and pensions, however and...

More than nine million adults across the UK were declined for credit in just 12 months, new research suggests. One in 20 were declined three times or more. Young people, Londoners and parents or guardians the most likely to be turned down. Money and Pensions Service says people should “stop, take a breath and reassess” before making any more applications if they’re declined. A...

A third are managing to save for unexpected expenses. Many are also saving for special occasions, holidays and day trips. Money and Pensions Service says that putting away small, regular and affordable amounts can help people get into the savings habit and build financial security. More than 30 million adults across the UK are still saving despite the rising cost of living, new...

50% believe money problems have caused more health issues in the past six months. Half also say more and more patients are speaking to them about financial distress. Three quarters think supporting patients with money issues can prevent later health problems, but almost 90% hold back from discussing it. New toolkit launched to drive personalised care conversations that uncover ‘the...

Less than half of UK children have been taught about money at home or in school, according to a new report from the Money and Pensions Service (MaPS). Just 47% of children have received a meaningful financial education at home or at school, with millions left without. Those who had are more likely to save, feel confident about money and use a bank account. Money and Pensions Service...

The Money and Pensions Service (MaPS) has today announced that its CEO, Caroline Siarkiewicz, has confirmed to the Board that she will not be taking up a second term. Caroline was appointed as CEO in January 2020 having been acting CEO since June 2019. She will step down at the end of January 2024 after four years leading the organisation through a period of significant change. As CEO,...

Money and mental health organisations across the UK are backing a new guide that shows creditors how to offer more support to customers in difficulty. New guide offers creditors advice on how to give customers more support. 18% of people with a mental health problem are also in problem debt and they’re 1.5 times as likely to struggle with bills and credit commitments Research also...

Mae canllaw newydd yn cynnig cyngor i gredydwyr ar sut i roi mwy o gymorth i’w gwsmeriaid. Mae 18% o bobl â phroblem iechyd meddwl hefyd gyda phroblemau dyled ac maent 1.5 gwaith yn fwy tebygol o gael trafferth gyda biliau ac ymrwymiadau credyd. Mae ymchwil hefyd yn dangos bod gan hanner lai na £100 mewn cynilion ac mae treian heb ddim o gwbl. Mae’r Gwasanaeth Arian a Phensiynau yn...

One in five Buy Now Pay Later customers using it for essential items

Pension Wise users much more likely to feel well informed about pension pot options than non-users

MaPS publishes 2023/24 Corporate Plan

One in five UK adults declined for credit in a year

Two thirds of people still putting money into savings

Half of health and care professionals report rise in money-related health issues – but majority feel unequipped to have financial conversations

Less than half of UK children have been taught about money

MaPS CEO Caroline Siarkiewicz to step down in January 2024

Money and mental health organisations combine to back more support for people in difficulty

Sefydliadau arian ac iechyd meddwl yn cyfuno i gefnogi mwy o gymorth i bobl sydd mewn trafferth

Managing money in uncertain times