Our priorities for 2022/23

Corporate Strategy and Plan

Our vision is clear and straightforward – everyone making the most of their money and pensions. That vision, and our role in making it a reality, feels more relevant and important than ever as we start to emerge from the COVID-19 pandemic together with the challenges for people managing their money in uncertain times.

The Money and Pensions Service (MaPS) first ever three-year Corporate Strategy 2022-25 sets out how we will continue to evolve and improve our services to help people across the UK. It lays out the strategic direction for our future, which is built around MaPS’ statutory remit: to focus on helping the vulnerable and those most in need through our customer services in debt advice, money and pensions guidance.

The MaPS Corporate Plan outlines how we will work with government to support people over the 2022/23 financial year; whilst continuing our decade-long vision for greater financial wellbeing so that in the future everyone can make the most of their money and pensions. This is increasingly important as cost of living pressures are resulting in difficult financial choices for people across the UK.

The plan is embedded in MaPS commitment to help people – particularly those most in need – to improve their financial wellbeing and build a better, more confident future.

Download our 2022-25 corporate strategy

Download our 2022/23 corporate plan

Sir Hector Sants

Chairman

“Many households, already in a precarious financial situation before the current crisis, are now struggling to keep afloat. MaPS has a statutory remit to focus on helping those most in need and in vulnerable circumstances. We do this by supporting people day-to-day to build financial resilience throughout their lives, as well as during two of the most important financial circumstances they may ever experience: being in financial crisis and planning for their futures.

“When people feel more in control of their finances, individuals and communities are healthier, businesses are more prosperous and the economy benefits.”

Caroline Siarkiewicz

Chief executive

“Our corporate strategy and plan outlines how MaPS will work with government to support people’s finances and help improve their lives from today, so we can all build for a better financial tomorrow. We are fully focused on helping people repair their finances and prepare for their futures.

“Through our expert guidance, high quality debt advice, digital tools and services and by collaborating with others, we will help people build financial wellbeing now so that in the future everyone can make the most of their money and pensions.”

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Managing money in uncertain times

Guides to support your employees and customers affected by the pandemic or rising living costs