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Money and Pensions Service update on debt advice commissioning: community-based debt advice in England

In February 2022, MaPS announced its intention to offer further grants to existing providers of community-based debt advice, including for face-to-face appointments. Today, MaPS can confirm that it has now offered these grants to existing providers for a period of 26 months, effective from 1 February 2023, ensuring there will be no gaps in funding for community-based service provision after the current grants end on 31 January 2023. 

These grants will total £30 million per annum, subject to the usual annual budget setting by government, and will enable people to access the life-changing benefits of expert debt advice each year via community-based provision alone.

The grants will run alongside contracts for the provision of national and business debt advice, and administration hubs for debt relief orders, which will collectively represent £76 million of funding per annum – 80% more than pre-pandemic. This will support people to receive life-changing debt advice across multiple channels and solutions. The outcomes of the procurement for national and business debt advice services, as well as debt relief order administration, will be announced shortly.

The 26-month grants for community-based provision will secure the ongoing delivery of debt advice services, including face-to-face, to those people who need them. People will continue to be able to find expert, free of charge advice through the MoneyHelper debt advice locator tool.

We recognise the vital role that debt advisers play in their community and these grants will provide certainty of funding for them to continue.

During the course of the 26-month grants, MaPS will continue to engage with debt advice clients, advisers, advice organisations and other stakeholders to identify the best ways to commission locally based services long-term. MaPS is currently in an evidence-gathering phase which will continue for at least the next year, followed by a formal public consultation in late 2023. Consideration of the needs of service users, the current funding landscape of the debt advice sector, the impact on people of the pandemic and increases in cost of living will be primary goals of this work. 

MaPS will continue to engage directly with the adviser community, through a series of workshops, meetings and events, on aspects such as quality assurance and wellbeing. An adviser panel will be established in due course which will have broad representation from the sector to ensure that the views and experiences of those working with clients every day are taken into consideration.

Caroline Siarkiewicz, Chief Executive of the Money and Pensions Service, said:

“I am pleased to confirm these new 26-month grants for community-based debt advice, which will provide a longer-term planning horizon for the sector and ensure continuity of service for the many thousands of people who benefit each year from expert debt advice provided in their local area.

“Cost-of-living pressures mean that increasing the availability of debt advice, including face-to-face, has never been more important. Working alongside the future recipients of funding for national and business debt advice services, and debt relief order administration, we are making sure that we have in place a range of options that will provide more debt advice, for more people, than ever before.

“I’d like to thank the debt advice sector, including front-line debt advisers, for their ongoing engagement in our work to develop long-term solutions for debt advice provision. As we work towards a full public consultation in 2023, their expertise, experience and commitment to delivering better outcomes for more people will be invaluable in helping us shape our thinking.”

-ENDS-

For media enquiries contact:      

MaPS Press Office  020 8132 5284 / media@maps.org.uk

Notes to editors   

About the Money and Pensions Service   

The Money and Pensions Service (MaPS) is here to ensure every person feels more in control of their finances throughout their lives: from pocket money to pensions. When they are, communities are healthier, businesses are more prosperous, the economy benefits and individuals feel better off. MaPS delivers free and impartial money and pensions guidance to the public through MoneyHelper, which recently brought together legacy services the Money Advice Service, The Pensions Advisory Service and Pension Wise.  

MaPS is working to make sure the whole of the UK understands that financial, physical and mental health are all deeply connected. MaPS’ role is to connect organisations with the shared purpose of achieving the five goals set out in the UK Strategy for Financial Wellbeing.  

MaPS supports innovation so that everyone can use the most effective methods to help people feel more in control of their money, targeted to those most in need and inclusive of people from all backgrounds. MaPS is an arm’s-length body sponsored by the Department for Work and Pensions (DWP).  

For further information visit www.maps.org.uk. Members of the public can get free guidance about their money and pensions via: www.moneyhelper.org.uk / 0800 138 7777.

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