Media comment: FCA’s continued support of credit customers
Andrew Johnson, money expert at the Money and Pensions Service said:
“The extension of support measures confirmed today for credit card, personal loan and overdraft customers could be helpful for people who are experiencing temporary payment difficulties, as we know that Covid-19 is continuing to affect people’s finances. It’s really important that people speak to their lenders to find out what options are available and appropriate for them, and consider what this will mean for their repayments in the long term.
“From today, there is also a new Money Navigator Tool on the Money Advice Service website which is designed to help people find their way at this difficult time. After answering a few questions people can get personalised guidance on how best to deal with money difficulties, so they can take action to avoid bigger money problems later on.”
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For media enquiries contact:
- MaPS Press Office 020 8132 5284 / media@maps.org.uk
- Mia Cochrane, senior press officer 02081324937/ mia.cochrane@maps.org.uk
- Sarah Cordey, senior communications manager 020 8132 5251 / sarah.cordey@maps.org.uk
About the Money and Pensions Service
The Money and Pensions Service (MaPS) vision is: ‘everyone making the most of their money and pensions.’
MaPS is an arm’s-length body sponsored by the Department for Work and Pensions (DWP), and it has a joint commitment to provide access to the information and guidance people across the UK need, to make effective financial decisions over their lifetime.
The organisation also engages with HM Treasury on policy matters relating to financial capability and debt advice.
MaPS brings together the free services previously delivered by the Money Advice Service, The Pensions Advisory Service and Pension Wise. MaPS offers customers guidance and appointments over the telephone, online and in person.
For further information visit the Money and Pensions Service website www.moneyandpensionsservice.org.uk
Consumers can continue to access free guidance about their money and pensions via the following websites and helplines:
www.moneyadviceservice.org.uk / 0800 138 7777