Our priorities for 2023/24

Corporate Strategy and Plan

Our vision is clear and straightforward – everyone making the most of their money and pensions. That vision, and our role in making it a reality, is more important now than ever before, as increasing prices across many areas of day-to-day spend erode real income, leaving households having to make difficult choices about their finances. 

The Money and Pensions Service (MaPS) first ever three-year Corporate Strategy 2022-25 sets out how we will continue to evolve and improve our services to help people across the UK. It lays out the strategic direction for our future, which is built around MaPS’ statutory remit: to focus on helping the vulnerable and those most in need through our customer services in debt advice, money and pensions guidance. 

The MaPS Corporate Plan covers the second year of our three-year Corporate Strategy and outlines how we will work in partnership with others over the 2023/24 financial year which is at the heart of our approach, and critical to our ability to ensure people are able to access the information, guidance and advice to make the most of their money and pensions.  

The plan is embedded in MaPS commitment to help people – particularly those most in need – to improve their financial wellbeing and build a better, more confident future.

Download our 2022-25 corporate strategy

Download our 2023/24 corporate plan

 

Sara Weller headshot

Sara Weller

Chair

MaPS has a key role to play in making impartial money guidance accessible to all, particularly so given the current economic challenges, and I look forward to working closely with our many partners, to help people right across the country feel more able to manage their money.

Caroline Siarkiewicz

Chief executive

“Feeling confident and in control of your financial situation is crucial, and is more important now than ever before, as people navigate their way through cost-of-living pressures.

Our corporate plan outlines how MaPS will work with in partnership with others to improve people’s financial wellbeing and build a better, more confident future. Delivering against our priorities will ensure that we are providing the best help possible to those that most need it during these challenging times.

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Managing money in uncertain times

Guides to support your employees and customers affected by the pandemic or rising living costs