Money and Pensions Service calls for retail banking sector to promote customer financial wellbeing in products and services
In a report released yesterday, 26 June 2019, the Money and Pensions Service (MaPS) is calling on the retail banking sector to consider that:
improving customers’ financial capability should be a strategic goal; providers should consider this as part of building the business case for new products, services and features
financial capability should be integral to the design of products...