debt advice

Financial capability and debt advice have developed as two largely distinct areas of focus. However, by providing these services together there are opportunities to improve how clients respond to debt advice and build their financial capability. This report highlights the findings of research which tested different approaches to effective integrated advice delivery across channels at...

First funds will help agencies maintain pre-pandemic levels of debt advice Work has commenced to bring 500 new debt advisers into the sector The need for debt advice is expected to increase by 60% over the next 18 months The first tranche of an additional £37.8 million to fund extra debt advice and other money support for people affected by Covid-19 has been allocated by the Money and...

I’m sure like many people, here at MaPS we’ve felt the shock, uncertainty and concern caused by the COVID 19 pandemic. The past few months will have impacted all of us in some way, and MaPS has been particularly focused on the impact on people’s financial wellbeing – both in the here and now but also looking ahead to more longer-term effects. We shared back in June that we expect the...

Three strategic priorities for 2020/21 to help people make the most of their money and pensions The Money and Pensions Service (MaPS) has today published its Corporate Plan for 2020/21, outlining the organisation’s strategic priorities and its immediate response to the coronavirus outbreak. The plan was due to be published at the beginning of April but has been delayed to allow a review...

Money and Pensions Service predicts UK need for debt help will increase 60% by the end of 2021People urged to take action as soon as possible, to avoid debt problems in the future An additional £37.8 million to fund the provision of debt advice and other support for people suffering money difficulties in the wake of the coronavirus outbreak has been secured by the Money and Pensions...

This Mental Health Awareness Week, the chief executives of Mind and the Money and Pensions Service talk about the increasingly familiar link between money and mental health, and how the mental health and financial sectors are working together to respond to people’s changing needs during the coronavirus outbreak and beyond. Paul Farmer, CEO of Mind Money and mental health are often...

Before the UK entered lockdown, we issued a notice to our stakeholders to share how we were continuing to deliver services for our customers, collaborate with partners and prioritise the wellbeing of MaPS employees. Six weeks on, MaPS CEO Caroline Siarkiewicz updates on our response to Covid-19. The current pandemic is not just hitting people’s physical health...

MaPS trialled a way to reduce missed debt advice appointments using behavioural science. Eight partner organisations participated in the pilot. Louise Lee from Citizens Advice Derbyshire Districts shares how it affected frontline staff, what worked, and what they would do differently. Why we joined the pilot At Citizens Advice Derbyshire Districts we’re always keen to be...

Closing date for responses has now passed. For more opportunities to engage with the UK Strategy for Financial Wellbeing, sign up for the MaPS monthly newsletter, and follow us on Twitter or LinkedIn. The UK Strategy for Financial Wellbeing sets out five challenges – ambitious goals to improve the lives of millions of people by 2030. We are now looking at these priority areas in detail,...

Challenge Group chairs will work towards the goals set in the UK Strategy for Financial Wellbeing 11 sector leaders who will head up cross-industry groups set up to help transform financial wellbeing are being named today by the Money and Pensions Service (MaPS). They will chair Challenge Groups which will recommend how the UK can achieve the five national goals set out in the...

Improving financial wellbeing through the debt advice journey

Additional £38 million for debt advice funding in England goes into action

Update on debt advice funding in the wake of Covid-19

MaPS publishes Corporate Plan detailing key priorities and Covid-19 support

Extra £38 million for debt support in England in the wake of coronavirus

Mental health and money: how Covid-19 could create the perfect storm

Personal finances and the impact of coronavirus – the role of the Money and Pension Service

How we reduced debt advice no shows using behavioural science

Join the 2030 Financial Wellbeing Challenge

11 sector leaders named who will help shape the UK’s future financial wellbeing

Managing money in uncertain times